Contact & Telephone Orders, Returns, Refunds & Terms of Shipping

Having trouble ordering online? No Paypal? Not great on a computer? Not a problem… we now take orders and card payments over the phone.

TEL – 0208 4011044
(+44 208 4011044 for international orders & group buys)


  • Mon, 08.30 – 16.30
  • Tue, 08.30 – 16.30
  • Wed, 08.30 – 16.30
  • Thur, 08.30 – 16.30
  • Fri, 08.30 – 12.00
  • Sat, CAMPING!
  • Sun,  CAMPING! is an online web shop. We work online as this allows us to keep our prices as competitive as possible and the quality and range of our products as high and interesting as they can be. Local pick up can be arranged if you give us some short notice so we can get your order together and boxed up.  We don’t have an actual walk in retail shop with staff serving you, we offer an online personal service that you can count on.

Warehouse address for pick ups or if you want to swing by,

The Access Storage Building,
Unit 2260,
92 Oldfields Road,
United Kingdom
(The big grey & blue new building facing Tesco & Mcdonalds)
Campervan Culture Limited
Company Reg No:  08971877

VAT No: 185 8721 66

England & Wales

Returns & Refunds – You have the right to cancel your contract within 14 days of receipt of the goods. The easiest way to do this is to return the goods to us in accordance with the below instructions. If you are unable to return the goods to us before the 14 day period has expired you need to notify us of your intention to cancel, always within the 14 day period. To do so, simply email or write to us at Campervan Culture Limited, The Access Building, Unit 2260, 92 Oldfeilds Road, Sutton, Surrey, SM1 2NU, United Kingdom.

We will then refund your purchase within 14 days of receiving the returned goods or proof that the order has been returned. Any items returned to us must be in their original condition and packaging and all labelling attached – if they’re not, we will be unable to accept them. We may make a deduction from the refund for loss in value of any goods supplied, if the loss is the result of unnecessary handling by you.

International orders –  Once you have received your order from us you have a period of 7 days to inspect the contents of your parcels and notify us of any problems. The reason we set this strict rule and time frame is that customs can quite often check parcels and tape them back up. 99% of the time the government department in your home country do a a pretty good job in putting everything back together as it was and this standard procedure is trouble free and a necessary procedure to keep us safe. If do you see customs tape on your parcel and there is an issue and if you leave it more than 7 days to let us know, there will be nothing that we can physically do to help you. It will be outside of the timeline set by our shipping companies that allows us to help you. If in doubt, check…


Privacy Policy.

  • We do not share your personal contact information..
  • We do not store credit card details.